Terms of Service
1.) We guaranteeing live arrival only by Over
Night shipping. Which will have an extra
charge for a heating pack for orders under $30.00
All insects from our Indonesia store come with export permits. It is buyer's responsibility to aquire import permits. If a buyer wishes not to aquire import permits, we can't guarantee arrival of the parcel due to random custom border checks.
1.) a.) A minimum order of $20.00 CAD is required.
For any payments under $30.00 made by PayPal, we require an additional 4.5%
increase of the whole sum for the charge
that will be subtracted for when we receive the
b.) If a purchase is made of less than $30.00CAD, payment by PayPal is possible as long as stated to be a "Gift", the 4.5% PayPal fee is waved.
c.) To be fare on the shipping prices, all order placed, must be provided with a full address so that we can quote a choice of prices for the shipping according to receiver's location. Therefore after making a purchase via "Add To Cart" button, you will receive a secondary. After you have chosen a shipping option you may send the payment via PayPal to firstname.lastname@example.org.
2.) If orders over $30.00 are paid by PalPal, the
customer must be a "PayPal Verified" customer.
Due to lots of recent scams we are unable to receive
payments from Unverified PayPal customers that are
over $30.00 of value.
3.) We require a full payment before we will ship
the animal(s) out. If a payment is being paid by
Check, it has to clear prior to shipment (usually
takes 20- 25 business days to clear the check).
To reserve something, we require 20% of the animal's
price paid first, which is non refundable, the most
time the animal can be reserved for is 14 days.
If the animal arrives dead, we guarantee a full
refund if it was shipped as over night shipping
and was received and signed for immediately after
arrival reported with in
48 hours, unless previously agreed other wise.
4.) Please note: With
each shipment a customer will be given an option
of either having a tracking number for their parcel
or not (costs a little more for the tracking number).
If the parcel should be lost by the Shipping Company
and there was no trucking number, we accept no responsibility
and are not able to refund any of the money for
shipping and/or goods. If the buyer decides to have
the Tracking Number, and it should get lost, we
will either refund the money that they have paid
for the animal (NOT including shipping), or if stock
permits we will send another parcel with an extra
charge for the shipping.
5.) We are only able to send live insects and grubs
with in Canada from our Lower Mainland location. Our store in Indonesia is able to ship live stock world wide!
Our PayPal email is email@example.com
Trades are made based on None Sale prices, meaning
the value of a trade will be counted from none sale
For shipping price quote, please give us your State,
Province and Postal Code.
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